Every review answered. You never log into anything.
RepliWorks replies to every Google review your business gets — in your voice, usually within the hour. Positive reviews thanked properly. Negative ones handled carefully, with you in control.
Waited 25 minutes for a flat white. Coffee was good but the wait was rough. Probably won't be back.
of consumers expect businesses to respond to their reviews.
of businesses actually do. The gap is your opportunity.
revenue for businesses that respond to all reviews.
How it works
No software to learn, no dashboard to check. Setup takes one email.
You add us to your Google Business Profile
One invite from your Google listing — takes about two minutes, and we'll walk you through it. We learn how you talk to your customers so replies sound like you, not like a robot.
Answered automatically, usually within the hour
Every 4 and 5 star review gets a warm, specific reply that mentions what the customer actually said. No "thanks for your feedback" templates — readers can smell those.
Drafted carefully, approved by a human
Anything 3 stars or under gets a calm, accountable response — drafted immediately, then checked before it posts. You can review these yourself or leave it with us. Nothing defensive ever goes out under your name.
A one-page report you'll actually read
Reviews received, replies posted, average response time, and anything worth your attention. Two minutes a month is the entire time this costs you.
Pricing
One plan. No setup fee, no contract.
- Every Google review answered, in your voice
- Negative reviews human-checked before posting
- Typical response time under an hour
- Monthly one-page report
- Email support from a real person in Auckland
Questions owners ask us
Will the replies sound like AI wrote them?
They'd better not — generic responses put customers off, and that defeats the purpose. Replies reference what the reviewer actually said, in the tone you'd use yourself. During setup we learn your voice, and you can ask us to adjust it anytime.
What happens with angry or unfair reviews?
Those are the ones we're most careful with. The reply acknowledges the experience, never argues, and offers to make it right — and a human checks every one before it posts. A good response to a bad review is read by every future customer.
Do I need to install anything?
No. You send one manager invite from your Google Business Profile and you're done. There's no app, no login, no dashboard you'll feel guilty about ignoring.
Can I approve replies before they go out?
Yes — some owners approve everything for the first couple of weeks, then hand it over once they trust the voice. Negative-review replies are always checked regardless.
What if I cancel?
You remove our access from your Google listing and stop being billed. Every reply already posted stays on your profile — it's yours.